使用條款

EZGO飛凰國際使用者條款

託運者使用EZGOEX.COM (包括使用其服務和內容) 須受以下條款與條款管轄。
台端檢閱或使用本網站,將表示台端同意或代表台端所代表實體 (以下統稱「託運者」或「您」) 同意以下所載之全部條款和條件。

EZGOEX 未來可不經通知即隨時變更或修訂該等條款和條件,且託運者後續檢閱或使用 EZGOEX.COM 即表示託運者同意該等變更與修訂。
對於取自 EZGOEX.COM 的特別功能、特色、資訊和應用程式,亦可能透過 EZGOEX.COM 規範額外的使用條款與條件。


1.報關、出口與進口

EZGO得代表託運人執行以下任何活動事宜,以提供其服務予託運人:
(1)填寫任何文件,修改產品或服務代號,及支付相關法律與法規所要求之關稅或稅款;
(2)為關稅及出口控制目的,擔任託運人之運送經紀人,為指定報關行執行清關及通關業務而擔任收件人;
(3)EZGO 以其合理之判斷,依據被授權者之請求,重新將貨物發送至收件人之經紀人或其他地址。


2.申報及禁運相關

一、託運者應誠實申報託運物品(包括但不限於品名、內容、單價等內容),如因申報不實所衍生之相關法律責任,概由託運者負完全責任。
如因此造成EZGO受有損失,應由託運者擔賠償之責。為了維護運輸安全之需求,必要時託運者同意EZGO開箱查驗受託運送之物品。


二、禁止託運貨物例示名單如下,詳細說明可參本公司網站公布之禁運用品名單,本公司保留解釋及隨時修改禁止託運貨物名單之權利。
(1)被IATA(國際航空運輸協會)、ICAO(國際民航組織)、ADR(歐洲公路危險物品貨運規則)、任何相關政府部門或其他有關組織歸類為危險物質、危險品或違禁品
(2) 運送、進出口受包括經由國在內的進出口國、州、地方自治區的法令禁止或限制的物品

(3) 該貨件含有膺、偽造品、動物、金塊、貨幣、稅務標籤、無記名可轉讓票據、貴金屬與寶石、武器或其模仿品、武器零件與軍火、屍體、色情書刊及非法麻醉葯/毒品、活的動物、植物等
(4)
該貨件包裝不完整或不適當者

(5) 該貨件包含之任何其他項目,經EZGO判定無法安全或合法地運送時;或

三、EZGO 保留判定是否承攬所託貨物之權利
EZGO有開封檢查商品內容的權利,但是EZGO並沒有檢驗商品的義務,同時檢驗的結果也不對商品質量、有無瑕疵、真贗品做出保證,不保證商品不違反發出地、經由地、目的地所頒布的相關法令。
EZGO在進行檢驗時,懷疑有違反法律法規可能性的商品時,EZGO可以採取通報警察、海關及相關執法部門,提交商品等措施。若檢驗商品及採取本條規定的處理辦法造成損失時,EZGO不承擔任何責任。
EZGO開封檢查商品,一旦發現禁止運送之貨物,將立即停止服務,並可以馬上棄置或以其他方法處置。


3.交運與無法交運

貨物不能交運至郵政信箱或郵遞區號,而將被交運至由託運人所提供之收件人地址(如是郵件服務,該地址將被視為郵遞服務最先收件者之收件人地址),但不一定須交由收件人本人收執;交運地址若有集中收件區者,貨物將被交運至該區。若貨物被視為不被接受、或因報關目的而低估貨價、或無法合理地辨別或找到收件人、或收件人拒絕收件或支付運費或關稅者,EZGO應儘力將貨物退還託運人,費用由託運人負擔,否則貨物得由EZGO放棄、處分或出售,而不必對託運人或任何其他人負任何責任,該處分所得用來抵扣服務費與有關之管理費,如仍有餘額時將退還託運人

4.服務責任

由於EZGO未與銷售公司或任何購物網站達成商品的買賣關係,故EZGO不承擔一切與商品相關的瑕疵、侵害知識產權等責任。如會員有證據證明貨物遺失、破損是由EZGO所負責之倉儲及運輸期間所發生,則不受本條款限制。除此之外的一切貨物少發、漏發或品質問題,包括因貨物本身瑕疵造成的遺失、破損,EZGO不承擔任何責任。同時EZG未與任何運輸公司簽署運輸合約,所以在到達EZGO倉庫前之一切運輸事故,造成未送達、延誤、破損及其他與運輸有關的問題而導致損失,EZGO不承擔任何責任。為確保在爭議管理、退款、訂單取消以及客戶服務方面提供充足的營運支援,EZGO應基於使用者條款負起提供相關內容的責任。

5.商品價值保險、逾期及賠償相關

(1)若託運物之單價超過$1000美元,託運者應事先告知EZGO,並應自行投保貨物保險,貨物保險之保險費用由託運者自行承擔。

(2) EZGO受託代辦之運送服務為國際海運或空運,為維護運送物之安全,原箱出貨商品託運者就其所託運之物品應自行要求供貨商妥善包裝,
以避免於運送過程中發生毀損、滅失及其他損害。因貨物包裝不固所導致之毀損、滅失,應由託運者自行承擔貨損相關責任。
家具類、美妝品、液體及易碎品部分等極度易損壞物品,若填寫運單時有勾選加值服務操作,運送過程若不幸損壞,應由託運者自行承擔貨損相關責任,EZGO一律不予賠償。


(3)賠償規定:
託運者受領託運物品時如發現貨物有異狀,應於託運憑單或簽收單據簽註保留意見,並於開拆貨物時錄影及拍照存證,作為求償之依據。
如托運者未簽註保留意見,視為託運者受領之貨物完好無缺,不得提出求償。
若託運物品之毀損、滅失係可歸責於EZGO時,EZGO所負之賠償責任,按託運者填寫之物品價值或實重每磅10美元計算,
二者取其較低者為賠償標準,又每一運送提單(CWB)最高賠償金額為100美元。
EZGO之責任完全只限定於直接損失、損害,不包括所有其他類型之損失或損害(如失去的利潤、收入、利益及未來生意等)

(4) 索賠期限:
所有索賠案應從EZGO接受貨物日起三十天內以書面向EZGO提出,否則EZGO將不負任何責任。

若託運物品係因以下為原因導致毀損、滅失者,EZGO免負賠償責任:
商品包裝因碰撞造成損害。
(a)因不可抗力因素(如戰爭、天然災害、交通事故等)發生,非EZGO所能控制者。
(b)因出口國或進口國之政府機關之管制措施(如查驗貨、消磁、扣留、沒入等)而致者。
(c)託運物品係屬瑕疪品者(如廢品、送修貨品等)或因託運物品本身性質所導致損失。
(d)
由託運人或其代表人所提供之所有資料是完整與正確的
其他依法律應予免責之事由。


(5)國際公約
貨物如係以空運運送至出發國以外國家為終點站或停留站時,如適用蒙特利公約、或華沙公約,應依其規定辦理。
如係國際公路運輸,則得適用國際公路貨運契約公約(CMR) 。這些公約均限定EZGO之損失或損害賠償責任。


6.貨物運費

EZGO之貨物運費是根據實際包裹重量或材積重量二者之間較重者計算之,同時任何貨物得由EZGO重新過磅與測量,以確認該計算值是否正確。
託運人應支付或償還EZGO因其提供服務、或代表託運人或收件人或任何第三者所產生之所有貨物運費、相關附屬之費用、代墊之關稅與稅款,
以及貨物如第2條所載被視為不被接受承運時所產生之所有索賠、損害賠償、罰款及費用。


7.不可抗力之因素情況

大自然因素,包括地震、龍捲風、風暴、洪水、火災、瘟疫、霧、雪、霜凍天氣或地質災害等;
人力不可抗力,發生空難事故、公敵入侵、政府當局、法律權限、暴動、罷工或其它地區性爭執、民眾騷亂或戰爭帶來的危險、
或由非本網站所能控制事項所致的全國性或區域性空中或地面交通系統中斷或通訊系統干擾或故障,運輸工具或機器的機械故障等;
任何由海關,航空公司,機場或政府當局產生的疏失,如海關退運、航班延誤、貨物瑕疵,內容物不完整、磁帶、文件或其它存儲媒體中數據的消除、或曝光底片中照相影像或音帶地消除;
現EZGO無法控制的情況,EZGO仍會盡力地協調物流公司盡快運送至目的地,但我們沒有義務在出現此類情況時向您發出通知;
EZGO不對運輸延誤承擔責任的情況,如EZGO按照其正常運送標準盡力協調派送貨物,但這些標準並不屬於承諾,也不構成服務協議的組成部分。


8.免責聲明

本公司對網站內容不提供任何擔保,本網站提供之功能不保證一定能滿足會員的特定要求。
本公司對任何直接、間接、偶然或特殊及連帶的損失不負任何責任,這些損失可能來自於不正當、非法地使用本系統或遭受駭客攻擊。
對於因政府禁令、現行生效的適用法律或法規的變更、動亂、戰爭、停電、通訊線路中斷等不可抗力事由、他人蓄意破壞,而造成的服務中斷,一切損失不負擔任何責任。


9.託運人之保證與賠償

託運人因不遵守任何有關法律或法規,以及違反以下保證與表示時,託運人應賠償EZGO並使EZGO免受任何損失或損害:

(1)由託運人或其代表人所提供之所有資料是完整與正確的;

(2)貨物是由託運人員工在安全的前提下所準備的;

(3)託運人僱用可靠的員工來準備貨物;

(4)在準備、儲存與運送至EZGO當中,託運人防止貨物受到未經許可之干擾,

(5)貨物業經適當地標示、載明地址及包裝,以確保在一般處理狀況下能安全的運送。

(6)符合所有相關海關、進口、出口與其他法律與法規規定。

(7)提單業經託運人之被授權代表人簽署,本條件與條款對託運人即具有約束力與強制力。
 

10.運送貨物路線

託運人同意所有運送貨物路線與改變運送路線,包括貨物可經由中途站轉送,悉由EZGO自行決定。

11. 準據法及管轄法院

為了EZGO之利益,因本條件與條款所引起之任何爭議,應交付貨物運送起始國之非專屬管轄法院裁決,並以該國法律為準據法,除相關法律另有規定者外,託運人應無條件接受該管轄。

12.可分割性

任何條款之無效性或不具強制性,應不影響本條件與條款之任何其他部分。
 

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Unless otherwise indicated, the shipper's address indicated on the face of any Shipping Documentation is the place of execution and the place of departure and the recipient's address listed on the face of the Shipping Documentation is the place of destination. Unless otherwise indicated on the face of the Shipping Documentation the first carrier of all shipments is EZGO INTERNATOINAL INC.., 466 W. Arrow Hwy Suite M.San Dimas CA 91733

Shipping Information and Database

Subject to the terms listed here, addresses and other shipping information you entered through using EXGOEX.COM will remain in EZGO INTERNATOINAL INC.'s database as long as You remain a user of EXGOEX.COM. If You have any concerns, please email EZGO INTERNATOINAL INC. at CS@EXGOEX.COM. You should maintain a back-up copy of Your shipping information as EZGO INTERNATOINAL INC. will not be responsible for the loss of data stored in its database.

Rate Quotes and Charges

The rate quotes provided by EXGOEX.COM may be different from the actual charges for Your shipment. Differences may occur based on the actual weight, dimensions, and whether the final destination is considered a "remote area" at the time of shipment. Package weight and dimensions are solely determined by the Carrier, not by the values printed on the shipping labels. In case the Carrier determines that the weight and/or dimensions are higher than the values You entered on EXGOEX.COM, EZGO INTERNATOINAL INC. reserves the right to charge Your credit card to cover the full amount of the differences based on the rates published on EXGOEX.COM for the date of the actual shipment.

Delivery of Shipping Documents

In most case Your Shipping Documentation will be available on EXGOEX.COM after Your payment is confirmed. For credit card payments, the approval process generally takes less than a minute and the shipping documents will be ready to download from the website immediately. Your Shipping Documentation will also be sent to your email address at the same time. For other forms of payments (checks, money transfer between bank accounts, Paypal, etc.) Your Shipping Documentation will be processed within one business day after EZGO INTERNATOINAL INC. receives and confirms Your payment.

Changes

All shipments can be modified before the actual Shipping Documentation is generated. If changes are required after the Shipping Documentation is issued, EZGO INTERNATOINAL INC. reserves the right to assess a small service charge to cover the process of voiding the old documents and issuing new ones on Your behalf. No service charge will be applicable if the changes are initiated by EZGO INTERNATOINAL INC. due to its own error or any other reasons.

Refund and Cancellation

All orders and purchases are refundable (minus a small service charge) until Your packages are dropped off with or picked up by the carrier company (selected at EZGO INTERNATOINAL INC.'s sole discretion) and the shipping labels are scanned. Orders can be cancelled at EXGOEX.COM or by contacting EZGO INTERNATOINAL INC.'s customer service department at CS@EXGOEX.COM. Refunds for cancelled orders will be processed within three (3) business days from the time the order cancellation is confirmed by EZGO INTERNATOINAL INC.. EZGO INTERNATOINAL INC.

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